Dispatch
Dispatch is a service orchestration platform that coordinates brands, contractors, and customers around service jobs, tracking each job from acceptance to co…
What Dispatch is
Dispatch is a service orchestration platform that coordinates brands, contractors, and customers around service jobs, tracking each job from acceptance to completion. Businesses can onboard providers, match them with work, and review network performance. Scheduling, routing, and resource management tools support job coordination, while real-time updates, activity statuses, and service quality monitoring show how work is progressing. Dispatch Communicate handles communication with customers and service providers in the same platform. Listed integrations include Salesforce, Oracle Field Service Cloud, Microsoft Dynamics, HubSpot, QuickBooks, and Zapier; Dispatch Connect documentation describes bi-directional integrations. Dispatch is available on Android, iOS, and the web, with a worker mobile app, territory management, map schedule views, and live location tracking. The enterprise platform requires a demo; published subscription plans are presented for service providers. Pro costs $139 a month, Plus $267 a month, and Power $399 a month, each billed monthly.
Good
- Tracks jobs through completion with real-time updates.
- Includes scheduling, routing, and resource management.
- Offers map schedule views and live location tracking.
- Lists integrations including Salesforce and QuickBooks.
Watch out
- No free plan is listed.
- Enterprise pricing requires a demo.
- Published plans are presented for service providers.
Who it suits
Dispatch suits businesses coordinating service providers and customer jobs across a network. It may also fit providers who need scheduling, routing, territory management, and worker location visibility.
Verdict
Dispatch brings job coordination, provider management, and customer communications into one platform. Businesses should note that the enterprise platform requires a demo and the listed published plans are for service providers.
Plans and prices
From Dispatch's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pro | $139 a month | Suggested users 1–10 · Unlimited jobs · Unlimited appointments · Monthly |
| Plus | $267 a month | Suggested users 10–20 · Everything in Pro · QuickBooks Online syncing · Monthly |
| Power | $399 a month | Suggested users 20+ · Everything in Plus · Custom forms up to 3 · Monthly |
The facts
Each one read from Dispatch's own pages, with the date it was checked.
What it does
- API
- Dispatch Connect documentation describes bi-directional integrations with the Dispatch platform.checked 3 Oct 2026
- Communications
- Dispatch Communicate lets businesses communicate with customers and service providers in one platform.checked 3 Oct 2026
- Enterprise pricing
- The enterprise platform calls for a demo, while the published subscription plans are presented for service providers.checked 3 Oct 2026
- Integrations
- Listed integrations include Salesforce, Oracle Field Service Cloud, Microsoft Dynamics, HubSpot, QuickBooks, and Zapier.checked 3 Oct 2026
- Network tools
- The enterprise platform supports onboarding service providers, matching them to jobs, and reporting on network performance.checked 3 Oct 2026
- Payment data
- Dispatch says card details are sent to payment processors and stored by those processors rather than Dispatch.checked 3 Oct 2026
- Product
- Dispatch connects brands, contractors, and customers in one service orchestration platform and tracks jobs from acceptance to completion.checked 3 Oct 2026
- Scheduling
- The platform includes scheduling and routing capabilities and resource management tools.checked 3 Oct 2026
- Security
- Dispatch says it uses reasonable administrative, physical, and technical safeguards to protect information.checked 3 Oct 2026
- Support
- The contact page lists support hours as 9am–6pm EST Monday through Friday.checked 3 Oct 2026
- Visibility
- Dispatch provides real-time job updates, service activity statuses, and service quality monitoring.checked 3 Oct 2026
The company
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- Boston, Massachusetts, United Stateschecked 28 Sep 2026
Where it runs
- Mobile app
- Google Play describes Dispatch Me as a field-worker app and says 2026 access is being enabled by invitation for existing users.checked 3 Oct 2026
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