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Dispatch

Dispatch is a service orchestration platform that coordinates brands, contractors, and customers around service jobs, tracking each job from acceptance to co…

Place
#12 of 27
Score
6.6

What Dispatch is

Dispatch is a service orchestration platform that coordinates brands, contractors, and customers around service jobs, tracking each job from acceptance to completion. Businesses can onboard providers, match them with work, and review network performance. Scheduling, routing, and resource management tools support job coordination, while real-time updates, activity statuses, and service quality monitoring show how work is progressing. Dispatch Communicate handles communication with customers and service providers in the same platform. Listed integrations include Salesforce, Oracle Field Service Cloud, Microsoft Dynamics, HubSpot, QuickBooks, and Zapier; Dispatch Connect documentation describes bi-directional integrations. Dispatch is available on Android, iOS, and the web, with a worker mobile app, territory management, map schedule views, and live location tracking. The enterprise platform requires a demo; published subscription plans are presented for service providers. Pro costs $139 a month, Plus $267 a month, and Power $399 a month, each billed monthly.

Good

  • Tracks jobs through completion with real-time updates.
  • Includes scheduling, routing, and resource management.
  • Offers map schedule views and live location tracking.
  • Lists integrations including Salesforce and QuickBooks.

Watch out

  • No free plan is listed.
  • Enterprise pricing requires a demo.
  • Published plans are presented for service providers.

Who it suits

Dispatch suits businesses coordinating service providers and customer jobs across a network. It may also fit providers who need scheduling, routing, territory management, and worker location visibility.

Verdict

Dispatch brings job coordination, provider management, and customer communications into one platform. Businesses should note that the enterprise platform requires a demo and the listed published plans are for service providers.

Plans and prices

From Dispatch's own pricing page, checked 3 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Pro$139 a monthSuggested users 1–10 · Unlimited jobs · Unlimited appointments · Monthly
Plus$267 a monthSuggested users 10–20 · Everything in Pro · QuickBooks Online syncing · Monthly
Power$399 a monthSuggested users 20+ · Everything in Plus · Custom forms up to 3 · Monthly

The facts

Each one read from Dispatch's own pages, with the date it was checked.

What it does

API
Dispatch Connect documentation describes bi-directional integrations with the Dispatch platform.checked 3 Oct 2026
Communications
Dispatch Communicate lets businesses communicate with customers and service providers in one platform.checked 3 Oct 2026
Enterprise pricing
The enterprise platform calls for a demo, while the published subscription plans are presented for service providers.checked 3 Oct 2026
Integrations
Listed integrations include Salesforce, Oracle Field Service Cloud, Microsoft Dynamics, HubSpot, QuickBooks, and Zapier.checked 3 Oct 2026
Network tools
The enterprise platform supports onboarding service providers, matching them to jobs, and reporting on network performance.checked 3 Oct 2026
Payment data
Dispatch says card details are sent to payment processors and stored by those processors rather than Dispatch.checked 3 Oct 2026
Product
Dispatch connects brands, contractors, and customers in one service orchestration platform and tracks jobs from acceptance to completion.checked 3 Oct 2026
Scheduling
The platform includes scheduling and routing capabilities and resource management tools.checked 3 Oct 2026
Security
Dispatch says it uses reasonable administrative, physical, and technical safeguards to protect information.checked 3 Oct 2026
Support
The contact page lists support hours as 9am–6pm EST Monday through Friday.checked 3 Oct 2026
Visibility
Dispatch provides real-time job updates, service activity statuses, and service quality monitoring.checked 3 Oct 2026

The company

Founded
2013checked 28 Sep 2026
Headquarters
Boston, Massachusetts, United Stateschecked 28 Sep 2026

Where it runs

Mobile app
Google Play describes Dispatch Me as a field-worker app and says 2026 access is being enabled by invitation for existing users.checked 3 Oct 2026

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