
Dispatch
6.6#6 in on-demand delivery softwareFrom ₹4,999 a monthAndroidWebAPI
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| Fact | Dispatch | Onfleet |
|---|---|---|
| Headquarters | Bengaluru, India | San Francisco |
| Integrations | Listed courier partners include Delhivery, Shiprocket, Borzo, Porter, Dunzo, DHL, FedEx and DTDC; order sources include Shopify, WooCommerce, Magento, Amazon, Flipkart and Meesho. | Onfleet offers API and webhook access, ready-to-use integrations, and a partner integrations marketplace. |
| Product | Dispatch is a delivery operations platform for ecommerce brands that combines management of owned riders with routing to courier partners. | Onfleet describes its platform as AI-powered software for managing deliveries across in-house fleets and third-party partners. |
| Security | The privacy policy says data is encrypted at rest with AES-256 and in transit with TLS 1.2+, and stored in GCP/AWS data centers. | Enterprise includes enterprise single sign-on; Onfleet links to a trust center for security information. |
| Support | The contact page lists [email protected] and says sales, support, partnerships and press inquiries will receive a response within one business day. | Launch includes email and scheduled phone support, while Enterprise includes premium onboarding, implementation, and support. |
Dispatch is aimed at D2C brands, quick-commerce businesses, retail chains and marketplace sellers coordinating their own delivery teams, courier partners, or both. The Starter plan may suit teams within its 2,000-shipment monthly and five-rider limits.
Onfleet suits delivery businesses that need to coordinate drivers, track deliveries, and keep customers informed. Its plans include task allowances and capabilities for different operational needs.