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Direct Mail Manager vs DocuPost

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DocuPost

7.3#4 in direct mail automation softwareFrom $9.95 a month
Free planWebAPI
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What both publish

FactDirect Mail ManagerDocuPost
APIThe REST API can send a single mail piece or a batch in real time and expose real-time mail status.The Send Letter API is a POST endpoint at app.docupost.com/api/1.1/wf/sendletter authenticated with an account API token.
HIPAADirect Mail Manager states that its platform is HIPAA compliant for sending patient-related mailers.DocuPost says healthcare users can enable HIPAA functionality by signing a Business Associate Addendum.
IntegrationsNative integrations are listed for Salesforce, Shopify, QuickBooks, CapsuleCRM, Planning Center, and Zapier.Listed integrations are Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero and Google Docs.
SupportThe pricing page says the Pro plan includes free integration support.Premium includes priority support ticket access, while Enterprise includes dedicated customer support.

Direct Mail Manager plans

  • Pro$199 a month
  • EnterprisePriced on request
  • Starter—

DocuPost plans

  • FreeFree
  • Letters$0.95, paid once
  • Postcards$0.99, paid once
  • Checks$2, paid once
  • Premium$9.95 a month
  • Enterprise$99.95 a month

Pick Direct Mail Manager if…

It suits organizations sending recurring or personalized postcards and letters, particularly those that want address tools, tracking, integrations, or API access. Patient-related mailers may be relevant given the service’s stated HIPAA compliance.

Pick DocuPost if…

DocuPost suits individuals and organizations that need to send physical mail online, from occasional letters to bulk mailings. Its listed formats and integrations may suit businesses coordinating mail with other services.

Charts they share