
DocuPost
DocuPost lets users upload or compose documents online and have physical letters, postcards, and checks printed and mailed.
What DocuPost is
DocuPost lets users upload or compose documents online and have physical letters, postcards, and checks printed and mailed. Letters can go individually or in bulk, with black-and-white or color printing, single- or double-sided output, and mail-merge tokens. The letter service accepts documents up to 500 pages. Mailing choices include USPS First Class, Standard Class, international mail, Certified Mail, return receipts, and Priority Mail Express, described as taking as little as 1–2 days. Listed tracking options include USPS Tracking and Certified Mail. The free plan has no send limits, but users pay per mailpiece; it includes DocuPost branding on cover letters and 90-day retention. Letters are listed at $0.95, paid once, postcards at $0.99, paid once, and checks at $2, paid once. Premium costs $9.95 a month and includes up to 25 users, check mailing for U.S. businesses, branding removal, document retention controls, and priority ticket support. Enterprise costs $99.95 a month, supports up to 50 users, and includes expedited fulfillment, an activity audit log, granular access permissions, and dedicated support. Integrations include Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero, Google Docs, and a developer API. DocuPost describes its letter service as HIPAA-compliant with a signed BAA.
Good
- Supports letters, postcards, and checks.
- Free plan has no send limits.
- Letters support documents up to 500 pages.
- Offers bulk mailing and mail-merge tokens.
- Lists a developer API and business integrations.
Watch out
- The free plan charges per mailpiece.
- Free cover letters carry DocuPost branding.
- Premium costs $9.95 a month.
- Privacy policy says security cannot be guaranteed.
Who it suits
DocuPost suits individuals and organizations that need to send physical mail online, from occasional letters to bulk mailings. Its listed formats and integrations may suit businesses coordinating mail with other services.
Verdict
DocuPost covers multiple mail formats and offers both one-off and higher-volume options. Review per-mailpiece charges, plan limits, and retention terms before choosing a plan.
Plans and prices
From DocuPost's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 1 user · letters and postcards · no send limits · per-mailpiece charges · DocuPost branding · 90-day mailing retention · $0/mo |
| Letters | $0.95, paid once | 30¢ per B&W page · 40¢ per color page · 23¢ First Class upgrade · $10 Certified Mail upgrade · $19 Priority Mail upgrade · $2.10 international fee |
| Postcards | $0.99, paid once | Glossy stock · full color · UV-resistant · 4x6 included · 6x9 upgrade for 15¢ · $2.10 international fee |
| Checks | $2, paid once | 50¢ per attachment page · custom check logo · secure check stock · requires Premium |
| Premium | $9.95 a month | Everything in Free · check mailing for U.S. businesses · up to 25 users · custom envelope logo · branding removal · retention controls · priority support tickets · $9.95/mo |
| Enterprise | $99.95 a month | Everything in Premium · up to 50 users · expedited fulfillment · audit log · granular permissions · dedicated support · $99.95/mo |
The facts
Each one read from DocuPost's own pages, with the date it was checked.
What it does
- API
- The Send Letter API is a POST endpoint at app.docupost.com/api/1.1/wf/sendletter authenticated with an account API token.checked 14 Oct 2026
- API inputs
- Letter API requests accept PDF URLs up to 10 MB or raw HTML in the request body up to 9,000 characters.checked 14 Oct 2026
- API testing limit
- Test letters must be cancelled within one hour to prevent mailing and obtain an automatic refund.checked 14 Oct 2026
- Bulk mailing
- DocuPost supports bulk and mail-merge recipient mailings and says it handles 10,000-plus recipient mailings.checked 14 Oct 2026
- Checks
- Premium customers can mail business checks with a logo and secure check stock.checked 14 Oct 2026
- Documentation
- The help center documents account administration, billing, retention, checks, integrations and separate letter and postcard API guides.checked 14 Oct 2026
- Document limit
- The letter service supports documents up to 500 pages.checked 30 Sep 2026
- Founder
- DocuPost's About page identifies David Nelson as CEO and founder.checked 14 Oct 2026
- HIPAA
- DocuPost says healthcare users can enable HIPAA functionality by signing a Business Associate Addendum.checked 14 Oct 2026
- Hosted service
- The Terms describe a web and app-based hosted service where users upload documents or checks for mailing.checked 14 Oct 2026
- Independent review rating
- Rating on G2: 4.7 out of 5 from 32 reviews.checked 14 Oct 2026
- Integrations
- Listed integrations are Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero and Google Docs.checked 14 Oct 2026
- Letters
- Letters support black-and-white or color printing, single- or double-sided output and USPS Standard, First Class and Priority options.checked 14 Oct 2026
- Limit: bulk pricing
- A G2 reviewer says pricing is higher than desired for bulk mailing because it is oriented toward individual pieces.checked 14 Oct 2026
- Limit: delivery and support
- Trustpilot complaints cite delayed or unreadable mail, slow responses and reliance on an AI support bot.checked 14 Oct 2026
- Limit: formatting
- G2 reviewers report rigid templates, limited postcard address-side spacing controls and occasional interface complexity.checked 14 Oct 2026
- Mail options
- Letter options include USPS First Class, Standard Class, international mail, Certified Mail, return receipts, and Priority Mail Express delivery stated as as little as 1–2 days.checked 30 Sep 2026
- Notable news: OEM partnership
- The PDF Association reported on May 11, 2026 that callas software announced DocuPost as a new OEM partner for PDF processing.checked 14 Oct 2026
- PDF processing limitation
- The OEM announcement says DocuPost previously encountered difficult real-world PDF quality problems and rasterization could reduce quality and create print-partner issues.checked 14 Oct 2026
The company
- Company
- The about page identifies David Nelson as CEO and founder; the privacy policy identifies the operator as Nelson Ventures, LLC doing business as DocuPost, LLC, an Iowa LLC.checked 30 Sep 2026
- Company legal name
- Crunchbase lists the legal name as DocuPost, LLC and operating status as active.checked 14 Oct 2026
- Company location and size
- Crunchbase places the company in Waterloo, Iowa, while LinkedIn lists 11–50 employees and private ownership.checked 14 Oct 2026
- Company scale
- DocuPost says it serves more than 100,000 customers and has sent millions of mailings.checked 14 Oct 2026
- Headquarters
- Johnston, Iowa, United Stateschecked 28 Sep 2026
The full review of DocuPost
Overview
DocuPost turns uploaded or online-composed documents into mailed letters, postcards, and checks, with web and API access. It is strongest for people who need flexible mail formats and options ranging from occasional sends to bulk campaigns. Its mix of per-piece charges and subscriptions can suit different workloads, but check the add-on costs and account limits before settling on a plan.
Key features
Letters, postcards, and checks
Letters support individual or bulk sending, black-and-white or color printing, single- or double-sided layouts, and mail-merge tokens. A 500-page document limit is generous for substantial packets, while the choice of USPS First Class, Standard Class, international, Certified Mail, return receipts, and Priority Mail Express gives senders control over cost and delivery needs. Priority Mail Express is stated to take as little as 1–2 days. Tracking options include USPS Tracking, Certified Mail, Priority Mail, and return receipts.
Postcards add a simpler, lower-cost format for outreach: full color and glossy, UV-resistant stock are included, with 4x6 included and a 6x9 upgrade for 15¢. Checks are also supported, including secure check stock and logo customization, though mailing checks requires Premium. Address verification is offered, and variable personalization helps tailor documents to recipients.
API, integrations, and safeguards
API access and developer documentation for generating an API token make DocuPost a plausible fit for teams that want to connect mailing to their own workflows. Listed integrations include Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero, and Google Docs. The letter service is described as HIPAA-compliant with a signed BAA, a meaningful option for eligible business workflows. That should be weighed alongside the privacy policy's caveat that commercially reasonable safeguards cannot guarantee personal information's security.
Pricing
The Free plan costs $0/mo and provides one user, letters and postcards, and no send limits, but each mailpiece is paid separately. It retains documents for 90 days and places DocuPost branding on cover letters. That makes it useful for low-commitment or variable-volume sending, but not for users who need unbranded mail, longer retention controls, or included postage.
The per-piece plans keep the entry cost low, with important charges beyond the base rate:
- Letters: from 95¢ per mailpiece, plus 30¢ per black-and-white page or 40¢ per color page. First Class is a 23¢ upgrade, Certified Mail is $10, Priority Mail is $19, and international mail adds $2.10. This is the clearest fit for occasional letters, though options can make the final cost much higher than the starting price.
- Postcards: from 99¢ per mailpiece, with glossy full-color UV-resistant stock and 4x6 included. A 6x9 postcard adds 15¢ and international mail adds $2.10. The simple base package suits compact visual outreach.
- Checks: from $2 per mailpiece, plus 50¢ per attachment page. Logo customization and secure check stock are included, but the plan requires DocuPost Premium, so it is not a standalone low-cost choice.
Premium costs $9.95/mo for up to 25 users, U.S. business check mailing, a custom envelope logo, removal of DocuPost branding, document retention controls, and priority support ticket access. It is the practical upgrade for small teams that need those controls or checks. Enterprise costs $99.95/mo for up to 50 users, expedited fulfillment, an activity audit log, granular permissions, and dedicated customer support; its higher cost is justified only when those administrative and service features matter. Neither subscription removes the per-mailpiece charges described for the send plans.
Platforms
DocuPost is offered on the web and through an API. That combination favors browser-based operators and businesses integrating postal sends into software workflows, rather than anyone looking for a dedicated mobile app.
Who it's for
DocuPost suits freelancers, small businesses, and larger organizations that need a way to send physical documents without a minimum volume commitment. The no-send-limit Free plan can accommodate fluctuating volume, while Premium and Enterprise add branding, retention, user, and support controls as teams grow. It is less compelling for a solo sender who needs checks but does not want a monthly subscription, or for buyers who need a predictable all-in mailing cost: page, delivery, and international surcharges add up.
Pros and cons
- Pros: Letters, postcards, and checks cover several common mailing jobs in one service; bulk sending, mail-merge tokens, and API access support personalized or automated workflows.
- Pros: A 500-page letter limit and multiple USPS services, tracking, and return-receipt options suit both routine and more formal correspondence.
- Cons: Base prices are not the whole cost: pages, delivery upgrades, international fees, and check attachments are charged separately.
- Cons: Check mailing requires Premium, and the Free plan's 90-day retention and branded cover letter may be restrictive for some users.
Alternatives
Compare Direct Mail Automation Software if you want to review the category broadly. MailStream is another freemium web-and-API option with a free plan. Choose thanks.io if its no-monthly-subscription Pay as you go plan, which includes full API access, better fits your budget; gift cards require Business, Professional, or Enterprise. Direct Mail Manager may suit teams that need its Pro plan's 300 API calls per minute and unlimited address verifications, with a $199 /mo plan recommended for more than 1,000 mailers monthly. Postalytics is worth considering for campaign-oriented work: its free plan includes unlimited campaigns, templates, and lists for one user, with mail charged per piece.
PostGrid Address Verification is a more focused choice when address lookups are the priority; its Standard Essential plan is $18.00 per month billed yearly for 2,000 U.S. and Canada lookups, then $0.02 per additional lookup. PostPilot offers a free entry point with platform access and analytics reports, charging only for postcards and postage. Stannp may fit users who value a free plan with one user, one template, 50,000 contacts, and 20 virtual printer items monthly. Lob Address Verification is another freemium web-and-API option for address verification.
Verdict
Choose DocuPost if you need one service for letters, postcards, and checks, especially when variable or bulk volume, delivery choices, and API connections matter. The main reason to look elsewhere is cost predictability: per-page and delivery add-ons can raise the price, and checks require Premium. For teams that need its broader mail formats and controls, the flexible entry points make it a strong candidate; for narrowly focused address validation or the lowest possible per-send cost, compare alternatives first.
Getting started
- Open the DocuPost website
- Use the web service to upload or compose a document
- Choose letters, postcards or checks and configure available mailing options
- For API use, consult the developer documentation to generate an API token
- Choose a plan: Free is free, Premium is $9.95 a month, or Enterprise is $99.95 a month
Limits worth knowing
The free plan has no send limits, but each mailpiece is charged separately. It allows one user, applies DocuPost branding to cover letters and retains documents for 90 days.
Questions
Is there a free plan?
Yes. The Free plan costs nothing, has no send limits and charges per mailpiece. It includes one user, DocuPost branding on cover letters and 90-day retention.
What are the paid subscription prices?
Premium costs $9.95 a month and supports up to 25 users. Enterprise costs $99.95 a month and supports up to 50 users.
How much do mailpieces cost?
Additional charges may apply for listed options such as page printing, upgrades or international fees.
Which platforms does DocuPost support?
DocuPost is available on the web and through an API.
What integrations are listed?
Listed integrations include Zapier, Clio, FileVine, HubSpot, QuickBooks Online, Xero, Google Docs and a developer API.
What types of mail can it send?
DocuPost handles letters, postcards and checks. Letter options include USPS First Class, Standard Class, international mail, Certified Mail, return receipts and Priority Mail Express.
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