
dig
8.0#3 in social media listening softwareFrom $25 a monthFree planWebAPI
Visit
| Fact | dig | ReplySocial |
|---|---|---|
| Free plan | Yes | No |
| Intended users | The maker identifies brand and consumer insights teams, strategy leaders, communications and PR teams, agencies, research teams, and public sector teams as users. | The homepage describes ReplySocial as a command center for teams monitoring social conversations, including support, social, and communications teams. |
| Security | The Enterprise plan lists SAML SSO, audit logs, a dedicated organization environment and full data isolation, and says customer data is never used for model training. | The privacy policy says sensitive data is encrypted in transit and at rest and lists regular security assessments, restricted access, secure OAuth, backups, and disaster recovery procedures. |
| Sentiment analysis | dig provides context-aware sentiment analysis for tone, topics, creators and changing positive or negative reactions. | No |
dig suits brand and consumer insights teams, strategy leaders, communications and PR teams, agencies, research teams and public sector teams. It is also relevant to organizations that want social research findings available through an API or linked back to source posts.
You want what its maker publishes above — check its page for the details.