
DeskIn
8.5#10 in remote desktop softwareFree planFree planAndroidiOSLinuxmacOS
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| Fact | DeskIn | Zoho Assist |
|---|---|---|
| Access mode | both | both |
| File transfer | DeskIn supports cross-OS file transfers at up to 12MB/s. | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Free plan | Yes | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Yes | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | Windows,macOS,iOS,Android | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
DeskIn suits people who need remote access to devices from a range of platforms, with separate options for personal and enterprise use. The enterprise features are relevant to teams managing devices and access policies.
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.