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Desk365 vs Odoo Helpdesk

Desk365 logo

Desk365

8.7#2 in help desk softwareFrom $12 a month
Free planAndroidiOSWebAPI
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Odoo Helpdesk

8.4#6 in help desk softwareFrom $31.10 a month
Free planAndroidiOSWebAPI
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What both publish

FactDesk365Odoo Helpdesk
Free planYesYes

Desk365 plans

  • FreeFree
  • Free PlanFree
  • Standard$12 a month
  • Plus$22 a month
  • Premium$32 a month
  • AI Agent add-on$50, paid once

Odoo Helpdesk plans

  • One App FreeFree
  • Standard$31.10 a month
  • Custom$61 a month
  • Standard$24.90 a year
  • Custom$49 a year

Pick Desk365 if…

Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.

Pick Odoo Helpdesk if…

Odoo Helpdesk suits teams looking for shared ticket handling, customer self-service, and ticket automation. It may also fit buyers comparing one-app access with all-app plans and external API access.

Charts they share