Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs Matrix42 IT Service Management
Matrix42 IT Service Management
4.8#48 in it sla management softwareWeb
VisitWhat both publish
| Fact | Desk365 | Matrix42 IT Service Management |
|---|---|---|
| Founded | Desk365 says it was founded in 2020 to build a cloud-based customer service platform. | 1992 |
| Headquarters | Union City, California, USA | Frankfurt am Main, Germany |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
Matrix42 IT Service Management plans
No prices published.
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick Matrix42 IT Service Management if…
You want what its maker publishes above — check its page for the details.