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Desk365 vs ITSM 365

Desk365 logo

Desk365

8.7#2 in help desk softwareFrom $12 a month
Free planAndroidiOSWebAPI
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What both publish

FactDesk365ITSM 365
HeadquartersUnion City, California, USAYekaterinburg, Russia

Desk365 plans

  • FreeFree
  • Free PlanFree
  • Standard$12 a month
  • Plus$22 a month
  • Premium$32 a month
  • AI Agent add-on$50, paid once

ITSM 365 plans

  • StartPriced on request
  • LitePriced on request
  • StandardPriced on request
  • EnterprisePriced on request

Pick Desk365 if…

Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.

Pick ITSM 365 if…

You want what its maker publishes above — check its page for the details.

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