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Desk365 vs Hornbill Service Manager

Desk365 logo

Desk365

8.7#2 in help desk softwareFrom $12 a month
Free planAndroidiOSWebAPI
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What both publish

FactDesk365Hornbill Service Manager
FoundedDesk365 says it was founded in 2020 to build a cloud-based customer service platform.1995
HeadquartersUnion City, California, USALondon, United Kingdom

Desk365 plans

  • FreeFree
  • Free PlanFree
  • Standard$12 a month
  • Plus$22 a month
  • Premium$32 a month
  • AI Agent add-on$50, paid once

Hornbill Service Manager plans

No prices published.

Pick Desk365 if…

Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.

Pick Hornbill Service Manager if…

You want what its maker publishes above — check its page for the details.

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