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Desk365 vs Gist

Desk365 logo

Desk365

8.7#2 in help desk softwareFrom $12 a month
Free planAndroidiOSWebAPI
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Gist logo

Gist

7.8#22 in help desk softwareFree plan
Free planAndroidiOSWeb
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What both publish

FactDesk365Gist
Free planYesYes
IntegrationsJira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API.Gist lists integrations including Zapier, WordPress, Segment, WooCommerce, Stripe, Google Calendar, Zoom, and Facebook.
ProductDesk365 describes itself as an AI-powered helpdesk for customer support and IT, combining tickets, assets, Microsoft Teams, and AI agents in one workspace.Gist describes itself as a CRM platform for customer conversations across support, marketing, and sales.

Desk365 plans

  • FreeFree
  • Free PlanFree
  • Standard$12 a month
  • Plus$22 a month
  • Premium$32 a month
  • AI Agent add-on$50, paid once

Gist plans

  • Free ForeverFree
  • Professional—
  • Premium—
  • All-in-One Free ForeverFree
  • Gist Marketing Free ForeverFree
  • Gist Support Free ForeverFree

Pick Desk365 if…

Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.

Pick Gist if…

You want what its maker publishes above — check its page for the details.

Charts they share