Desk365
8.7#2 in help desk softwareFrom $12 a monthFree planAndroidiOSWebAPI
VisitDesk365 vs Frappe Helpdesk
Frappe Helpdesk
6.1#84 in help desk softwareAPI
VisitWhat both publish
| Fact | Desk365 | Frappe Helpdesk |
|---|---|---|
| Founded | Desk365 says it was founded in 2020 to build a cloud-based customer service platform. | 2008 |
| Free plan | Yes | Yes |
| Headquarters | Union City, California, USA | Mumbai, Maharashtra, India |
Desk365 plans
- FreeFree
- Free PlanFree
- Standard$12 a month
- Plus$22 a month
- Premium$32 a month
- AI Agent add-on$50, paid once
Frappe Helpdesk plans
- Self-host—
- Sites$5 a month
- Servers — first tier$20 a month
- Servers — second tier$60 a month
Pick Desk365 if…
Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.
Pick Frappe Helpdesk if…
You want what its maker publishes above — check its page for the details.