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Desk365 vs DevRev

Desk365 logo

Desk365

8.7#2 in help desk softwareFrom $12 a month
Free planAndroidiOSWebAPI
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DevRev logo

DevRev

6.7#57 in help desk softwareFree plan
Free planAndroidiOSWeb
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What both publish

FactDesk365DevRev
FoundedDesk365 says it was founded in 2020 to build a cloud-based customer service platform.2020
HeadquartersUnion City, California, USAPalo Alto, California, USA
IntegrationsJira connects through the API; Asana, Microsoft Planner and Azure DevOps connect through Power Automate; Power BI uses the API.The marketplace lists integrations including Zendesk, Salesforce, ServiceNow, Jira, HubSpot, Google Drive, Confluence, and Notion.
Intended usersDesk365 says its free plan supports up to 50 tickets monthly and is ideal for solopreneurs or personal projects.DevRev describes Computer as serving enterprise search, employee service desks, and customer self-service support.
ProductDesk365 describes itself as an AI-powered helpdesk for customer support and IT, combining tickets, assets, Microsoft Teams, and AI agents in one workspace.DevRev describes Computer as an enterprise AI product that builds a knowledge graph from connected business systems and powers enterprise search, employee service desks, and customer self-service support, including voice.

Desk365 plans

  • FreeFree
  • Free PlanFree
  • Standard$12 a month
  • Plus$22 a month
  • Premium$32 a month
  • AI Agent add-on$50, paid once

DevRev plans

  • MiniFree
  • MaxPriced on request
  • ProPriced on request

Pick Desk365 if…

Desk365 may suit support or IT teams that need ticket handling across several channels alongside asset and approval workflows. Its free plan is described as suitable for solopreneurs or personal projects, up to 50 tickets per month.

Pick DevRev if…

You want what its maker publishes above — check its page for the details.

Charts they share