Desk Support Monkey
6.6#12 in ai it service desk softwareFrom €49 a monthFree planWebAPISelf-hosted
VisitDesk Support Monkey vs Jira
What both publish
| Fact | Desk Support Monkey | Jira |
|---|---|---|
| Support | Free includes GitHub community support; Starter includes email support within 48 hours, Growth priority email support within 24 hours, and Scale same-day support SLA. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Desk Support Monkey plans
- FreeFree
- Starter€49 a month
- Growth€99 a month
- Scale€199 a month
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
Pick Desk Support Monkey if…
It suits organizations that need to manage employee equipment requests and track hardware through its service life. Teams can choose self-hosting or an EU-hosted cloud plan.
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling