Desk Support Monkey
6.6#12 in ai it service desk softwareFrom €49 a monthFree planWebAPISelf-hosted
VisitDesk Support Monkey vs Freshservice
Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Desk Support Monkey | Freshservice |
|---|---|---|
| Asset management | It tracks laptops, desktops, phones, tablets, monitors, printers and peripherals through purchase, assignment, maintenance and decommissioning. | Asset lifecycle, hardware, software and SaaS management track inventory, usage, compliance and retirement. |
Desk Support Monkey plans
- FreeFree
- Starter€49 a month
- Growth€99 a month
- Scale€199 a month
Freshservice plans
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
Pick Desk Support Monkey if…
It suits organizations that need to manage employee equipment requests and track hardware through its service life. Teams can choose self-hosting or an EU-hosted cloud plan.
Pick Freshservice if…
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.