Dell APEX AIOps Incident Management
5.4#15 in aiops platformsWebAPI
VisitDell APEX AIOps Incident Management vs NetAI
What both publish
| Fact | Dell APEX AIOps Incident Management | NetAI |
|---|---|---|
| Headquarters | Round Rock, Texas, USA | San Jose, CA, USA |
| Integrations | Named monitoring and ticketing integrations include Amazon CloudWatch, Azure Application Insights, AppDynamics, New Relic, and Zabbix; it can send notifications to PagerDuty, Slack, and ServiceNow. | Named ITSM integrations are ServiceNow, Jira and BMC Remedy. |
| Purpose | Dell describes the cloud-based service as a platform for detecting, prioritizing, and resolving incidents in real time for DevOps, site reliability engineering, and IT operations. | NetAI describes its platform as network operations software that converts topology and telemetry into a deterministic root cause analysis chain. |
| Support | Standard, Enhanced, and Premium support subscriptions are offered; support service level and duration are stated in the customer quote. | The AWS listing gives [email protected] as vendor support contact and separately describes AWS infrastructure support as 24x7x365. |
Dell APEX AIOps Incident Management plans
- Dell AIOps Incident Management subscriptionPriced on request
NetAI plans
- FreeFree
- NetAI Core FreeFree
- Enterprise$5.99 a month
- NetAI Core Enterprise$5.99 a month
- NetAI GraphIQPriced on request
- EdgeViewPriced on request
Pick Dell APEX AIOps Incident Management if…
The service is aimed at DevOps, site reliability engineering, and IT operations teams that need to detect, prioritize, and resolve incidents. It may suit teams using the named monitoring and ticketing integrations.
Pick NetAI if…
NetAI is aimed at service providers, enterprise network teams, and cloud or data center operators. It may suit organizations needing network visibility, root-cause analysis, and flexible deployment options.