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Defend-ID vs IDX Identity Protection

Defend-ID

6.4#2 in employee identity theft protection softwareFrom $12.95 a month
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What both publish

FactDefend-IDIDX Identity Protection
Account takeover monitoringYesYes
Dark-web monitoringYesYes
Free planNoNo
Identity restorationYesYes
Identity-theft insuranceYesYes
MonitoringPersonal plans include dark-web, SSN, criminal-data, address-change and credit monitoring, with daily alerts on the listed plans.CyberScan searches the internet and dark web for compromised personal information and triggers an alert when it detects a match.
RecoveryA personal Recovery Advocate takes over the recovery process and stays with the member until full recovery is achieved.IDX says its U.S.-based specialists provide fully managed identity recovery and offers a recovery guarantee subject to stated conditions.
SecurityThe privacy policy says registration and credit-report areas use SSL with 128-bit encryption and that physical, electronic and procedural safeguards protect information.IDX says data is SSL encrypted in transit and hashed and encrypted at rest, and that its platform meets NIST SP 800-53 Rev 5 standards and SOC 2 compliance.
SSN monitoringYesYes
SupportThe breach-response product lists a 24/7 customer support center, and the site publishes separate sales and recovery-support phone numbers.IDX advertises free guidance from U.S.-based privacy experts by click or call.

Defend-ID plans

  • Gold Individual$12.95 a month
  • Gold Family$15.95 a month
  • Platinum Individual$16.95 a month
  • Platinum Family$21.95 a month
  • Gold — Individual$12.95 a month
  • Gold — Family$15.95 a month

IDX Identity Protection plans

  • IDX Identity Essentials — Individual Monthly$9.95 a month
  • IDX Identity Essentials — Family Monthly$19.95 a month
  • IDX Complete — Individual Monthly$32.90 a month
  • IDX Complete — Family Monthly$64.99 a month
  • IDX Identity Essentials — Individual Annual$8.96 a month
  • IDX Privacy — Individual Annual$11.66 a month

Pick Defend-ID if…

Defend-ID suits individuals or families seeking identity monitoring and managed recovery. Its separate defend-id4B offering is aimed at small employers needing breach-response services.

Pick IDX Identity Protection if…

IDX suits individuals or families seeking identity monitoring, privacy features, and managed recovery. The listed plans vary in credit monitoring and household coverage.

Charts they share