Defend-ID
6.4#2 in employee identity theft protection softwareFrom $12.95 a monthWeb
Visit| Fact | Defend-ID | IDX Identity Protection |
|---|---|---|
| Account takeover monitoring | Yes | Yes |
| Dark-web monitoring | Yes | Yes |
| Free plan | No | No |
| Identity restoration | Yes | Yes |
| Identity-theft insurance | Yes | Yes |
| Monitoring | Personal plans include dark-web, SSN, criminal-data, address-change and credit monitoring, with daily alerts on the listed plans. | CyberScan searches the internet and dark web for compromised personal information and triggers an alert when it detects a match. |
| Recovery | A personal Recovery Advocate takes over the recovery process and stays with the member until full recovery is achieved. | IDX says its U.S.-based specialists provide fully managed identity recovery and offers a recovery guarantee subject to stated conditions. |
| Security | The privacy policy says registration and credit-report areas use SSL with 128-bit encryption and that physical, electronic and procedural safeguards protect information. | IDX says data is SSL encrypted in transit and hashed and encrypted at rest, and that its platform meets NIST SP 800-53 Rev 5 standards and SOC 2 compliance. |
| SSN monitoring | Yes | Yes |
| Support | The breach-response product lists a 24/7 customer support center, and the site publishes separate sales and recovery-support phone numbers. | IDX advertises free guidance from U.S.-based privacy experts by click or call. |
Defend-ID suits individuals or families seeking identity monitoring and managed recovery. Its separate defend-id4B offering is aimed at small employers needing breach-response services.
IDX suits individuals or families seeking identity monitoring, privacy features, and managed recovery. The listed plans vary in credit monitoring and household coverage.