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DealersCloud CRM vs PBS Systems v10 APEX

What both publish

FactDealersCloud CRMPBS Systems v10 APEX
AccountingAccounting features include automated profit/loss reporting and more than 60 metrics.Its accounting tools include live financial data, accounts payable workflows, executive reporting, commission management, budgeting, and forecasting.
HeadquartersFairfax, Virginia, United StatesPBS lists its corporate head office at 4041 128 Avenue SE, Calgary, Alberta T2Z 5G6.
IntegrationsPublished connections include RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, Edmunds, Facebook, Google, vAuto and J.D. Power.PBS says its partner program can provide API access or a two-way data interface for data requirements.
SecurityDealersCloud states that it operates a SOC 2-aligned security program with a 99.9% uptime SLA, encryption, role-based access controls and multi-tenant isolation.The accounting page says customers can securely pay for parts or services and manage invoices and balances from a computer or mobile device.
SupportSubscriptions include live chat and phone support during weekday business hours, email support, onboarding, training and a knowledge base.PBS support is available Monday through Friday from 3:30 am to 7:00 pm MT and Saturday from 6:00 am to 5:00 pm MT; support centres are closed Sundays.

DealersCloud CRM plans

  • Basic (Capterra listing)$495 a month
  • Core platform—
  • DealersAI Premium Add-onPriced on request
  • The Core Platform—

PBS Systems v10 APEX plans

  • v10 APEXPriced on request

Pick DealersCloud CRM if…

It suits independent dealerships that want to manage lead intake and follow-up alongside broader dealership operations. Its stated customer range includes single-lot businesses, multi-rooftop groups and Buy Here Pay Here operations.

Pick PBS Systems v10 APEX if…

It suits automotive dealerships looking for one platform across sales, service, parts, accounting, and customer management. Its listed platforms and partner data options may also suit operations with integration requirements.

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