
DealersCloud CRM
7.5#1 in dealer management systems softwareFrom $495 a monthAndroidiOSWebAPI
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| Fact | DealersCloud CRM | Get My Auto CRM |
|---|---|---|
| Headquarters | Fairfax, Virginia, United States | Irvine, California, United States |
| Integrations | Published connections include RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, Edmunds, Facebook, Google, vAuto and J.D. Power. | Listed connections include QuickBooks, Carfax, AutoCheck, NMVTIS, Dealertrack, RouteOne, CUDL, and multiple vehicle valuation services and listing sites. |
| Lead routing | Round-robin assignment groups can automatically move untouched leads to the next salesperson. | Leads can be routed round-robin, manually, first-come-first-served, or by source, vehicle interest and salesperson specialization. |
| Mobile access | Mobile app access is included on every plan, and the DealersCloud app is available on the Apple App Store and Google Play. | The mobile app provides pipeline, inbox, calendar and click-to-call/text functions for salespeople on the lot. |
| Rating on Apple App Store | 3.7 out of 5 from 3 ratings | 4.9 out of 5 from 14 ratings |
| Support | Subscriptions include live chat and phone support during weekday business hours, email support, onboarding, training and a knowledge base. | Support is available Monday through Friday from 8am to 6pm Pacific by phone, email or contact form, with replies promised within 24 hours. |
It suits independent dealerships that want to manage lead intake and follow-up alongside broader dealership operations. Its stated customer range includes single-lot businesses, multi-rooftop groups and Buy Here Pay Here operations.
This CRM is aimed at established independent dealerships, particularly those selling 40 or more cars monthly. Its lead routing, sales pipeline, communication tools, and mobile app suit teams tracking shoppers through a sale.