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DataCare Platform vs Tracker

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactDataCare PlatformTracker
Audit trailYesYes
Deploymentcloudcloud
HeadquartersSan Jose, California, United StatesAtlanta, Georgia
IntegrationsThe site lists direct data feeds with claims systems, accounting and finance, bill review platforms, UR and peer review partners, provider network systems, and enterprise platforms.The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.
Intended usersThe products are described for workers’ compensation, managed care, peer review, payer, and other regulated medical management teams.The company says its mission is to empower creators and businesses to build a brand and tell their stories.
PurposeDataCare provides software for case management, utilization review, and medical workflow automation for workers’ compensation and managed care teams.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SecurityDataCare says its products are delivered as SaaS and that the company is SOC 2 certified; its homepage also describes the platform as HIPAA compliant.The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
SupportDataCare advertises dedicated implementation and support from a team familiar with workers’ compensation and managed care workflows.Riverside says the same people who develop Tracker support it and answer the phone.
Workflow automationYesYes

DataCare Platform plans

  • DataCare PlatformPriced on request

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick DataCare Platform if…

It suits workers’ compensation, managed care, payer, peer review, and other regulated medical management teams handling case workflows or utilization review. Teams using IDA should plan for staff review of low-confidence results and exceptions.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

Charts they share