Daktela Contact Center vs Luware Nimbus
| Daktela Contact Center | Luware Nimbus | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | Yes |
| Paid from | €12/mo | $85/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, macOS, Web, Windows | Android, api, iOS, Web |
| Free plan | No | No |
| Outbound dialer | Yes | Yes |
| Voice channel | — | Yes |
| Digital channels | — | instant messaging, email, external tasks, live chat, social media |
| Workforce management | — | No |
| AI agent assistance | — | Yes |
| Interaction recording | — | Yes |
Both are listed in Best Omnichannel Contact Center Software. On Everything Xiaomi, Daktela Contact Center scores higher on our published basis.