
Cybersource
6.1#13 in virtual terminal softwareAndroidiOSWebAPI
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| Fact | Cybersource | Dojo |
|---|---|---|
| Reliability | Cybersource states that its Global Payment Gateway has 99.999% uptime and that the Visa network can handle 8,000 transactions per second. | Dojo advertises 99.99% uptime on its business and pricing pages. |
| Security | Sensitive customer payment data can bypass the merchant’s network and be vaulted in secure Visa data centers. | Dojo says all card machines use point-to-point encryption and that this reduces PCI-compliance work to two documents and two questions for many merchants. |
| Support | Customers can sign in to contact support by chat or submit an online case, and can search the knowledge base. | The company advertises UK-based technical support seven days a week, with integrated-payments support from 8am to 11pm. |
Cybersource suits businesses that need web-based payment acceptance, including recurring or marketplace payments. Its API and SDK coverage may also suit teams integrating payment acceptance into software.
Dojo is aimed at small businesses and enterprises, including businesses in hospitality, leisure, and service industries. It may suit operators who need in-person, online, or phone payments and EPOS reconciliation.