CWILL Post-Purchase
6.7#6 in order tracking software$11 usage-basedFree planWebAPI
VisitCWILL Post-Purchase vs Route Track
Route Track
7.3#4 in order tracking softwareFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | CWILL Post-Purchase | Route Track |
|---|---|---|
| Headquarters | 201 Commonwealth Ct, Ste 220, Cary, NC, United States | Route lists its headquarters in Lehi, Utah. |
| Integrations | The Professional order-tracking plan lists integrations with Klaviyo, PayPal, and Gorgias, plus developer APIs and webhooks. | Official integrations include Shopify, BigCommerce, Salesforce Commerce Cloud, WooCommerce and Adobe Commerce Cloud. |
| Purpose | CWILL Post-Purchase combines order tracking, returns and exchanges, and shipping protection to help brands improve the post-checkout experience. | Route Track provides branded order tracking that keeps shoppers informed, reduces support tickets, and creates a post-purchase revenue channel. |
| Returns | The returns portal lets customers self-serve and offers an exchange or store credit before a refund. | Route provides return portals, automated refunds, exchanges, replacements, store credit, QR codes and return tracking. |
CWILL Post-Purchase plans
- Order Tracking Essential$11 a month
- Order Tracking Professional$59 a month
- Order Tracking Enterprise$479 a month
- Order Tracking Free—
Route Track plans
- Free to install (Shopify)Free
- StandardFree
- CustomPriced on request
Pick CWILL Post-Purchase if…
CWILL Post-Purchase suits Shopify and direct-to-consumer brands seeking order tracking, returns, and optional shipping protection. Professional plan integrations and APIs may suit merchants connecting tracking to other tools.
Pick Route Track if…
Route Track suits merchants who want branded post-purchase tracking and automated email or SMS updates. Its recommendation feature is specifically for Shopify and BigCommerce merchants on Pro or Custom plans.