Crisp
8.1#1 in sms chatbot softwareFrom $45 a monthFree planAndroidiOSWebAPI
VisitCrisp vs Smstools
What both publish
| Fact | Crisp | Smstools |
|---|---|---|
| Encryption | Crisp says all public network channels are encrypted using TLS with forward secrecy and HTTP Strict Transport Security. | The pricing page lists TLS 1.3 for client connections and AES-256 storage encryption. |
| Founded | 2015 | 2004 |
| Headquarters | Nantes, France | Dilsen-Stokkem, Belgium |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | The integrations page lists connections including Zapier, Make, n8n, Slack, Microsoft Teams, HubSpot and Smartschool. |
| Product | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. | Smstools combines SMS, WhatsApp, voice messaging and other business communication tools in one platform. |
| Security | Crisp says it does not sell data, uses encrypted backups, applies GDPR protections and limits customer-data access by need to know. | The pricing page says servers are located in Europe, the service is GDPR compliant, and a Data Processing Agreement is available on request. |
Crisp plans
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
Smstools plans
- SMS messaging to U.S.A.€0.03, paid once
Pick Crisp if…
Crisp suits customer support, inbound sales, and marketing teams that want a shared inbox and AI tools. The free plan may work for teams with two seats and limited customer profiles.
Pick Smstools if…
Smstools suits businesses that need campaign messaging, contact management or API-based communications across SMS, WhatsApp and voice. The maker presents it for organizations ranging from startups to enterprises and across several sectors.