
Credgenics
5.9#7 in debt collection softwareAndroidWebAPI
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| Fact | Credgenics | ServoCollection |
|---|---|---|
| Borrower communications | Credgenics says it supports personalized outreach through SMS, WhatsApp, email, IVR, AI voicebots, and chatbots in 8+ languages. | Automated borrower engagement can use SMS, email, WhatsApp, and digital reminders. |
| Compliance | Credgenics says it is ISO 27001 certified and describes communication controls for DND, frequency, daytime, and excluded dates. | Servosys says the software supports RBI-compliant collection processes through audit trails, approval workflows, and activity tracking. |
| Field collections | CG Collect supports collector location monitoring, offline task updates, visit scheduling, route planning, and multiple payment modes. | Field collection activity can be tracked with geo tagging, time-stamped visits, and image capture. |
| Founded | 2018 | 2012 |
| Headquarters | Noida, India | Servosys says it is a unit of EML Consultancy Services Private Limited, headquartered in New Delhi, India. |
| Integrations | Credgenics provides REST APIs for integrating with its platform and documents loan, payment, customer, transaction, and webhook capabilities. | The product page names LMS platforms, payment gateways, CRMs, dialers, and third-party recovery systems as integration types. |
| Pricing | The official pages reviewed direct prospective customers to book a demo and do not state plan prices. | The product page offers a request-demo form and brochure download but does not state a price. |
No prices published.
Credgenics is aimed at financial institutions and collection agencies coordinating digital, field, tele-calling, and legal collection work. Its analytics and borrower communication options may suit teams managing varied repayment workflows.
ServoCollection is aimed at banks, NBFCs, fintechs, and collection agencies coordinating field and branch-based recovery work. It may suit teams that need case allocation, borrower communications, and settlement approvals in connected workflows.