
Craft.io
6.4#16 in it release management softwareFrom $24 a monthWebAPI
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| Fact | Craft.io | Jira |
|---|---|---|
| Security controls | Listed controls include SSO, MFA, six-level user permissions, encryption at rest, passwords for LiveShare views, IP whitelisting, and periodic third-party penetration tests. | Enterprise includes advanced encryption, Shadow IT controls, identity providers, SCIM, and enforced SSO. |
| Support | The pricing comparison lists in-app support with 12/5 availability for Starter and Pro, and in-app, email, Microsoft Teams, and Slack support with 24/7 availability for Enterprise. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Craft.io suits product teams that need to connect strategy, feedback, prioritization, roadmaps and delivery work. Its listed roles include product managers, product owners, product operations, portfolio managers and UX/UI designers.
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling