Coveo
5.9#20 in search analytics softwareWebAPI
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| Fact | Coveo | Prefixbox Search Analytics |
|---|---|---|
| Founded | 2004 | 2014 |
| Headquarters | Montreal, Quebec, Canada | Budapest, Hungary |
| Integrations | Coveo lists native integrations including Adobe, Agentforce, Salesforce, ServiceNow, Sitecore, Zendesk, SAP, Shopify, and OpenAI ChatGPT Enterprise; it also offers open APIs and frameworks for custom integrations. | Prefixbox integrates with Shopify, Salesforce, Magento, WooCommerce, and custom-built stores through APIs. |
| Support | The pricing page lists Coveo Care, business value assessment and realization, and an implementation partner network; Technical Account Manager and Developer Support are listed as add-ons. | Support includes email support, a Technical Integration Team, and support packages with customer-success and A/B-testing services. |
Coveo describes its service, website, and workplace offerings for customers, agents, and employees, and its commerce offering for B2B and B2C shoppers. It may suit organizations seeking search and discovery across those experiences.
Prefixbox Search Analytics suits e-commerce retailers seeking measures of search relevance and shopper behavior. Its free offering is designed for stores with more than 150,000 searches per month.