
Convin
7.6#1 in call center speech analytics softwareFree planFree planAndroidiOSWebAPI
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| Fact | Convin | WildJar |
|---|---|---|
| Company history | Four IIT-Delhi graduates founded Convin in 2021. | WildJar says it was founded in 2016 and has helped more than 15,000 companies worldwide with voice and SMS solutions. |
| Founded | 2021 | 2016 |
| Headquarters | Bengaluru, Karnataka, India | Sydney, Australia |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | The listed integrations include Salesforce, Google Analytics, Microsoft, Facebook, Google Ads, Pipedrive, HubSpot, Zapier, and webhooks. |
| Product | Convin is an AI-backed contact center software that records, transcribes, and analyzes customer conversations. | WildJar attributes inbound phone leads to their sources so businesses can optimise campaigns and make marketing decisions. |
Convin may suit contact center teams that need conversation recording, transcription, and quality scoring across multiple channels. Its deployment options and multilingual analysis may be relevant to organizations with varied infrastructure or language needs.
WildJar suits agencies, enterprises, and auto dealers seeking to connect phone leads with marketing sources. Its call reporting and handling tools also address marketing, sales, and customer experience use cases.