
Console Tenant App
6.9#5 in tenant portal softwareFree planFree planAndroidiOS
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| Fact | Console Tenant App | Property Aura Tenant Portal |
|---|---|---|
| Purpose | The app helps tenants manage their rental home and tenancy in one place. | The tenant portal is a self-service website for tenants to submit maintenance requests with photos and communicate with landlords. |
| Security | The pricing page lists multi-factor authentication, audit history and Australian data storage among plan features. | Property Aura says the portal uses bank-level encryption and secure authentication and is hosted on enterprise-grade infrastructure. |
| Support | Reapit PM customer support offers live chat and email Monday to Friday, 8:00am to 6:00pm AEST; phone support during those hours is for Premium customers. | The Pro plan includes priority email support. |
It suits tenants whose agencies use Console Cloud and enable app access. Agencies that enable Console Pay can also let tenants schedule rent payments and pay invoices in the app.
It suits small landlords who want tenants to handle maintenance requests and messaging through a portal. The portal is a Pro feature, so it is not included in the free Basic plan.