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ConnectWise ScreenConnect vs Zoho Assist

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Zoho Assist

8.9#3 in remote desktop softwareFrom $10 a month
Free planAndroidiOSWebLinux
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What both publish

FactConnectWise ScreenConnectZoho Assist
Access modebothboth
File transferYesFile transfer is included in Remote Support Standard and Unattended Access Standard.
Founded19821996
Free planNoYes
Mobile appsYesZoho Assist offers a mobile app with separate Technician App and Customer App options.
Session recordingYesSession recording is available in the Enterprise and Unattended Access Professional plans.
Supported platformsWindows,macOS,Linux,iOS,AndroidSupported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS.

ConnectWise ScreenConnect plans

  • One$30 a month
  • Standard$45 a month
  • Premium$55 a month
  • Enterprise—

Zoho Assist plans

  • FreeFree
  • Remote Support - Standard$10 a month
  • Remote Support - Professional—
  • Remote Support - Enterprise—
  • Unattended Access - Standard—
  • Unattended Access - Professional—

Pick ConnectWise ScreenConnect if…

ScreenConnect suits support teams and technicians needing remote access across desktop and mobile operating systems. Plan choices fit different concurrent-session and unattended-agent requirements.

Pick Zoho Assist if…

Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.

Charts they share