
ConnectWise ScreenConnect
7.6#43 in remote desktop softwareFrom $30 a monthAndroidiOSLinuxmacOS
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| Fact | ConnectWise ScreenConnect | Zoho Assist |
|---|---|---|
| Access mode | both | both |
| File transfer | Yes | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Founded | 1982 | 1996 |
| Free plan | No | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Yes | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | Windows,macOS,Linux,iOS,Android | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
ScreenConnect suits support teams and technicians needing remote access across desktop and mobile operating systems. Plan choices fit different concurrent-session and unattended-agent requirements.
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.