
Confluence
9.0#1 in knowledge base softwareFrom $5.42 a monthFree planAndroidiOSWebSelf-hosted
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| Fact | Confluence | Red Arch Knowledge Manager |
|---|---|---|
| Headquarters | Sydney, Australia | American Fork, Utah, United States |
| Support | Free includes Atlassian Community support, Standard provides regional business-hours support, Premium provides 24/7 critical-issue support, and Enterprise provides 24/7 support with a 30-minute critical-issue response time. | The maker lists [email protected] for questions and says built-in help and documentation are available inside the app. |
Confluence suits teams that need a shared place for documentation, project planning and collaborative work. It is particularly relevant for teams that use Jira or want pages, whiteboards and databases in the same workspace.
It suits organizations building internal knowledge bases, workflows, training, CRM, support, HR, or custom apps. Self-hosting and an open-source license may appeal to teams that want to deploy and adapt the platform themselves.