
Confluence
9.0#1 in knowledge base softwareFrom $5.42 a monthFree planAndroidiOSWebSelf-hosted
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| Fact | Confluence | phpMyFAQ |
|---|---|---|
| Content analytics | Premium Analytics provides deeper insights into team, site, space, and page use | Yes |
| Founded | 2002 | 2001 |
| Free plan | Yes | Yes |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | Free includes Atlassian Community support, Standard provides regional business-hours support, Premium provides 24/7 critical-issue support, and Enterprise provides 24/7 support with a 30-minute critical-issue response time. | Community support is available through the forum, Discord, GitHub Discussions, and bug reports; professional services include consulting, installation, training, and priority bug fixes. |
| Version history | Yes | Yes |
Confluence suits teams that need a shared place for documentation, project planning and collaborative work. It is particularly relevant for teams that use Jira or want pages, whiteboards and databases in the same workspace.
It suits organizations that want to host their own FAQ knowledge base, including education, public-sector, research, industry, software, and IT teams. Administrators needing multilingual content and varied authentication options may find it suitable.