Concie
6.6#188 in chatbot buildersFrom $59 a monthWebAPI
VisitConcie vs Voiceflow
What both publish
| Fact | Concie | Voiceflow |
|---|---|---|
| Channels | Supported customer channels include a website widget, Instagram, WhatsApp Business, Messenger, email and SMS. | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. |
| Deployment channels | multichannel | multichannel |
| Human handoff | Concie can escalate a conversation with its context so a human can take over. | Yes |
| Integrations | The maker lists Shopify, WooCommerce, BigCommerce, Magento and PrestaShop, plus Gmail, Outlook, Mailchimp and Slack, and says it offers a REST API and webhooks. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Intended users | Concie describes itself as serving considered e-commerce brands, including furniture, jewelry, electronics and beauty sellers. | The product is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. |
| Knowledge-base answers | Yes | Yes |
Concie plans
- Starter$59 a month
- Standard$179 a month
- Professional$479 a month
- Credit top-up pack$20, paid once
Voiceflow plans
- StarterFree
- Agencies & PartnersFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- EnterprisePriced on request
Pick Concie if…
You want what its maker publishes above — check its page for the details.
Pick Voiceflow if…
Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. It may suit teams that need agents across voice and chat channels, integrations, and evaluation tools.