
CompassDocs
8.3#1 in hr knowledge base softwareFrom $8 a monthFree planWebAPILinuxmacOS
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| Fact | CompassDocs | PolicyTrak Knowledge Base |
|---|---|---|
| Integrations | The product lists a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. | PolicyTrak documents a REST API with key-based authentication, outbound webhooks to Slack and Microsoft Teams, SAML 2.0 sign-in with Azure AD, Google, and Okta, TOTP two-factor authentication, and native employee-record sync with SmartShifts. |
| Purpose | CompassDocs is a self-hosted team knowledge base for writing, organizing, and searching SOPs, technical documentation, policies, and internal knowledge. | The Knowledge Base gives employees self-service access to company policies, SOPs, and resources. |
| Security controls | Documented protections include authenticator-app two-factor authentication, recovery codes, session controls, idle timeout, login throttling, security headers and audit logs. | The employee portal supports email one-time-code login, automatic session timeouts, recognized-device reauthentication, and role-based access settings. |
| Support | The Community plan includes GitHub community support, while Enterprise offers optional dedicated support with a 48-hour response commitment for $3,000 per year. | PolicyTrak provides a support contact option and lists [email protected] and 1-800-722-4126 for general inquiries. |
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It suits teams that want to host their own searchable knowledge base and manage document review and access by role. Organizations needing a managed cloud service should note that the listed Cloud plan has not launched.
It suits employees looking up policies and procedures without waiting for a manager, especially in organizations with location-specific documents. Administrators needing HRIS integration should be prepared for integration work through the REST API.