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CompassDocs vs PolicyTrak Knowledge Base

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CompassDocs

8.3#1 in hr knowledge base softwareFrom $8 a month
Free planWebAPILinuxmacOS
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What both publish

FactCompassDocsPolicyTrak Knowledge Base
IntegrationsThe product lists a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks.PolicyTrak documents a REST API with key-based authentication, outbound webhooks to Slack and Microsoft Teams, SAML 2.0 sign-in with Azure AD, Google, and Okta, TOTP two-factor authentication, and native employee-record sync with SmartShifts.
PurposeCompassDocs is a self-hosted team knowledge base for writing, organizing, and searching SOPs, technical documentation, policies, and internal knowledge.The Knowledge Base gives employees self-service access to company policies, SOPs, and resources.
Security controlsDocumented protections include authenticator-app two-factor authentication, recovery codes, session controls, idle timeout, login throttling, security headers and audit logs.The employee portal supports email one-time-code login, automatic session timeouts, recognized-device reauthentication, and role-based access settings.
SupportThe Community plan includes GitHub community support, while Enterprise offers optional dedicated support with a 48-hour response commitment for $3,000 per year.PolicyTrak provides a support contact option and lists [email protected] and 1-800-722-4126 for general inquiries.

CompassDocs plans

  • CommunityFree
  • Cloud$8 a month
  • Enterprise$599 a year
  • Enterprise dedicated support add-on$3,000 a year

PolicyTrak Knowledge Base plans

No prices published.

Pick CompassDocs if…

It suits teams that want to host their own searchable knowledge base and manage document review and access by role. Organizations needing a managed cloud service should note that the listed Cloud plan has not launched.

Pick PolicyTrak Knowledge Base if…

It suits employees looking up policies and procedures without waiting for a manager, especially in organizations with location-specific documents. Administrators needing HRIS integration should be prepared for integration work through the REST API.

Charts they share