CompassDocs
8.3#1 in hr knowledge base softwareFrom $8 a monthFree planWebAPILinuxmacOS
VisitCompassDocs vs ERC Enwisen
ERC Enwisen
5.0#49 in hr knowledge base softwareWeb
VisitWhat both publish
| Fact | CompassDocs | ERC Enwisen |
|---|---|---|
| Analytics | Knowledge-base analytics cover views, unique readers, reading time, trending documents, unanswered searches, engagement, author reach and downloads. | The analytics dashboard reports case volume, resolution times, self-service deflection rates, and knowledge base usage trends. |
| Integrations | The product lists a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. | Named integrations include Workday, SAP SuccessFactors, ADP Workforce, ServiceNow, Microsoft 365, Salesforce, UKG Pro, Paylocity, and Slack; the site also says there are more than 40 additional integrations. |
CompassDocs plans
- CommunityFree
- Cloud$8 a month
- Enterprise$599 a year
- Enterprise dedicated support add-on$3,000 a year
ERC Enwisen plans
No prices published.
Pick CompassDocs if…
It suits teams that want to host their own searchable knowledge base and manage document review and access by role. Organizations needing a managed cloud service should note that the listed Cloud plan has not launched.
Pick ERC Enwisen if…
You want what its maker publishes above — check its page for the details.