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Comm100 Contact Center vs Vivocha

Vivocha

6.2#28 in contact center software
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What both publish

FactComm100 Contact CenterVivocha
HeadquartersVancouver, British Columbia, CanadaMilan, Italy
IntegrationsThe integration catalog includes Salesforce, Microsoft Dynamics 365, Zendesk, Twilio, SharePoint, Canvas, Webex Contact Center, Cisco, Instagram, Telegram, Signal and Microsoft Bookings.The platform offers APIs for integrating with business applications, and its integrations cover CRM, ticketing, analytics, CMS, and contact-center telephony systems.
ProductComm100 describes itself as an AI-powered omnichannel customer service platform for companies needing reliable support technology.Vivocha provides a cloud customer engagement platform for communicating with website and mobile app visitors through voice, video, chat, callbacks, and collaboration tools.

Comm100 Contact Center plans

  • Comm100 Voice$27 a month
  • Live Chat Startup$31 a month
  • Live Chat Plus$55 a month
  • AI KnowledgePriced on request
  • AI QAPriced on request
  • AI AgentPriced on request

Vivocha plans

No prices published.

Pick Comm100 Contact Center if…

It suits companies managing customer support across multiple channels, with options for teams seeking on-premises deployment. Agents can use desktop, web, or mobile apps.

Pick Vivocha if…

It suits customer-service and e-commerce teams seeking to engage visitors across websites and mobile apps. Businesses needing integrations or proactive engagement rules may also find its tools relevant.

Charts they share