Column Case Management
6.3#104 in case management softwareWebAPI
VisitColumn Case Management vs Tracker
What both publish
| Fact | Column Case Management | Tracker |
|---|---|---|
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | Lemont, Illinois, United States | Atlanta, Georgia |
| Integrations | The maker lists LDAP and single sign-on as external authentication options and describes network directory integration for attachments. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Purpose | Column describes its software as investigative and prosecution case management with collaboration, content management, workflow automation, and integration features. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | The security page lists external authentication, password management, group-based and row-level access, audit capabilities, and encryption. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | Column says its support team provides around-the-clock support and can be contacted by phone, email, or its customer web portal. | Riverside says the same people who develop Tracker support it and answer the phone. |
| Workflow automation | Yes | Yes |
Column Case Management plans
- Column Case ManagementPriced on request
Tracker plans
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
Pick Column Case Management if…
You want what its maker publishes above — check its page for the details.
Pick Tracker if…
You want what its maker publishes above — check its page for the details.