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Collections Cloud vs Prodigal

What both publish

FactCollections CloudProdigal
Founded20252018
HeadquartersConwy Business Centre, Junction Way, Llandudno Junction, Conwy, LL31 9XX, United KingdomMountain View, California, United States
IntegrationsNamed accounting integrations and partners include Xero, QuickBooks, Sage, IRIS, Caspio and Microsoft.Prodigal lists integrations including Salesforce, Genesys, Five9, RingCentral, TCN, NICE, and LiveVox.
PurposeCollections Cloud provides UK SMEs with credit control and debt recovery tools, including a CRM, automated workflows, compliant documents and legal escalation support.Prodigal offers AI agents, automation, and actionable insights for loan servicing and collections.
SupportSupport is provided through a knowledge hub on every tier and by email at [email protected].Prodigal lists [email protected] and a phone number for contacting the company.
Target usersThe service is aimed at UK sole traders, micro-businesses, SMEs, accountants, credit controllers and organisations handling overdue invoices.Prodigal describes its products as purpose-built for consumer finance, including lenders and collections businesses.

Collections Cloud plans

  • Level 1 – BASIC£39 a month
  • Level 2 – PLUS£99 a month
  • Level 3 – BUSINESS£199 a month
  • Level 4 – ENTERPRISEPriced on request

Prodigal plans

  • Prodigal platformPriced on request

Pick Collections Cloud if…

Collections Cloud suits UK sole traders, startups, growing businesses, and SMEs seeking credit control and debt recovery tools. Its case, workflow, credit-reporting, and escalation features may suit teams managing overdue accounts.

Pick Prodigal if…

Prodigal is intended for consumer finance lenders and collections businesses seeking AI agents, automation, and operational insights for servicing and collections. Its payment tools also address borrowers managing multiple accounts.

Charts they share