
Collections Cloud
6.9#1 in debt collection softwareFrom £39 a monthWebAPI
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| Fact | Collections Cloud | CRIF StrategyOne |
|---|---|---|
| Automated workflows | The platform can send invoice reminders, emails and SMS through automated credit control workflows. | It can automate tasks such as skip tracing, early intervention notices, and personalized communications. |
| Automation | Automations use invoice-age and configured rules to send email, SMS, letter and WhatsApp chasers, calculate interest and trigger escalation. | It automates tasks including skip tracing, early intervention notices and personalized communication. |
| Founded | 2025 | 1988 |
| Headquarters | Conwy Business Centre, Junction Way, Llandudno Junction, Conwy, LL31 9XX, United Kingdom | Bologna, Italy |
| Integrations | Named accounting integrations and partners include Xero, QuickBooks, Sage, IRIS, Caspio and Microsoft. | Decision logic can integrate into other applications using REST and SOAP APIs or run on batch file data. |
| Purpose | Collections Cloud provides UK SMEs with credit control and debt recovery tools, including a CRM, automated workflows, compliant documents and legal escalation support. | CRIF StrategyOne is a collection management system designed to automate collection processes. |
| Security and compliance | The site displays ISO 27001, GDPR, ICO, PCI-DSS, AICPA and CE icons and lists an ICO reference number, C1726127. | CRIF’s global StrategyOne page describes governance as embedded by design and identifies legacy migrations as more structured and secure; the page also lists CRIF certifications including ISO/IEC 27001. |
| Support | Support is provided through a knowledge hub on every tier and by email at [email protected]. | The India product page provides a contact form for product inquiries and assistance. |
Collections Cloud suits UK sole traders, startups, growing businesses, and SMEs seeking credit control and debt recovery tools. Its case, workflow, credit-reporting, and escalation features may suit teams managing overdue accounts.
It is intended for financial institutions managing collections and broader credit strategies. Its on-premise deployment and no-code strategy tools may suit institutions seeking to configure and monitor decision workflows within their environment.