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Collect! vs XpertCollection

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Collect!

6.4#2 in debt collection softwareFrom $6,990 a year
WebAPIWindows
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What both publish

FactCollect!XpertCollection
ComplianceThe maker says Version 13 includes CFPB Regulation F features and built-in controls for FDCPA, TCPA, and state-level rules.The platform describes controls for calling windows, contact-frequency caps, approved templates, do-not-disturb and dispute holds, with touchpoints recorded in an audit trail.
Founded19882011
HeadquartersVictoria, British Columbia, CanadaThe listed office is in Gurgaon, Haryana, India.
IntegrationsThe maker lists more than 50 integration partners across payments, dialers, messaging, letter services, scoring, credit reporting, and other categories.The platform can integrate with existing loan systems, telephony and dialers, payment gateways and UPI, DLT-registered SMS routes, WhatsApp Business and email providers.
PurposeCollect! is receivables management software for collection agencies, credit unions, and billing offices.XpertCollection is an AI-powered debt collections platform for financial institutions including banks, NBFCs, HFCs, ARCs, fintech lenders and MFIs.
SecurityThe maker lists database or column-level encryption, operator access restrictions, multifactor authentication, and activity logging among application security measures.The FAQ states borrower data is encrypted in transit and at rest, access is role-based with PII masking for agency users, and access and actions are logged.
SupportThe maker says development and support are provided in-house and offers support tickets, documentation, training videos, and remote assistance.The contact page lists phone support Monday through Saturday, 10:00–18:30 IST, and offers a demo request form.

Collect! plans

  • Entrepreneur (monthly cloud)$699 a month
  • Professional (monthly cloud)$2,400 a month
  • Corporate (monthly cloud)$4,995 a month
  • Entrepreneur (annual cloud)$6,990 a year
  • Professional (annual cloud)$24,000 a year
  • Corporate (annual cloud)$49,950 a year

XpertCollection plans

No prices published.

Pick Collect! if…

It suits collection agencies, credit unions, and billing offices that need account workflows, payment portals, and compliance controls. Its Windows-only operation and cloud plan costs are important considerations.

Pick XpertCollection if…

You want what its maker publishes above — check its page for the details.

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