
Collect!
6.4#2 in debt collection softwareFrom $6,990 a yearWebAPIWindows
Visit

| Fact | Collect! | Credgenics |
|---|---|---|
| API | The company says it started a migration to API-first capability in the 2020s. | Credgenics publishes REST API documentation and describes API authentication using a token. |
| Compliance | The maker says Version 13 includes CFPB Regulation F features and built-in controls for FDCPA, TCPA, and state-level rules. | Credgenics says it is ISO 27001 certified and describes communication controls for DND, frequency, daytime, and excluded dates. |
| Founded | 1988 | 2018 |
| Headquarters | Victoria, British Columbia, Canada | Noida, India |
| Integrations | The maker lists more than 50 integration partners across payments, dialers, messaging, letter services, scoring, credit reporting, and other categories. | Credgenics provides REST APIs for integrating with its platform and documents loan, payment, customer, transaction, and webhook capabilities. |
| Security | The maker lists database or column-level encryption, operator access restrictions, multifactor authentication, and activity logging among application security measures. | Credgenics describes encryption, tokenization, multi-user access controls, cloud backups, and server security measures. |
| Support | The maker says development and support are provided in-house and offers support tickets, documentation, training videos, and remote assistance. | The company lists personal onboarding and migration support and provides support contact details on its site. |
It suits collection agencies, credit unions, and billing offices that need account workflows, payment portals, and compliance controls. Its Windows-only operation and cloud plan costs are important considerations.
Credgenics is aimed at financial institutions and collection agencies coordinating digital, field, tele-calling, and legal collection work. Its analytics and borrower communication options may suit teams managing varied repayment workflows.