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Collect! vs Credgenics

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Collect!

6.4#2 in debt collection softwareFrom $6,990 a year
WebAPIWindows
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What both publish

FactCollect!Credgenics
APIThe company says it started a migration to API-first capability in the 2020s.Credgenics publishes REST API documentation and describes API authentication using a token.
ComplianceThe maker says Version 13 includes CFPB Regulation F features and built-in controls for FDCPA, TCPA, and state-level rules.Credgenics says it is ISO 27001 certified and describes communication controls for DND, frequency, daytime, and excluded dates.
Founded19882018
HeadquartersVictoria, British Columbia, CanadaNoida, India
IntegrationsThe maker lists more than 50 integration partners across payments, dialers, messaging, letter services, scoring, credit reporting, and other categories.Credgenics provides REST APIs for integrating with its platform and documents loan, payment, customer, transaction, and webhook capabilities.
SecurityThe maker lists database or column-level encryption, operator access restrictions, multifactor authentication, and activity logging among application security measures.Credgenics describes encryption, tokenization, multi-user access controls, cloud backups, and server security measures.
SupportThe maker says development and support are provided in-house and offers support tickets, documentation, training videos, and remote assistance.The company lists personal onboarding and migration support and provides support contact details on its site.

Collect! plans

  • Entrepreneur (monthly cloud)$699 a month
  • Professional (monthly cloud)$2,400 a month
  • Corporate (monthly cloud)$4,995 a month
  • Entrepreneur (annual cloud)$6,990 a year
  • Professional (annual cloud)$24,000 a year
  • Corporate (annual cloud)$49,950 a year

Credgenics plans

  • Credgenics Collections PlatformPriced on request

Pick Collect! if…

It suits collection agencies, credit unions, and billing offices that need account workflows, payment portals, and compliance controls. Its Windows-only operation and cloud plan costs are important considerations.

Pick Credgenics if…

Credgenics is aimed at financial institutions and collection agencies coordinating digital, field, tele-calling, and legal collection work. Its analytics and borrower communication options may suit teams managing varied repayment workflows.

Charts they share