Collabware CLM
5.7#6 in records management softwareFrom $192 a yearAPISelf-hostedWindows
Visit| Fact | Collabware CLM | ELO eRecords |
|---|---|---|
| Deployment | The product runs within existing SharePoint infrastructure, supports multiple farms via the Service Application model, and uses a lightweight installation tool. | ELO eRecords can operate on-premises, in the cloud or in a hybrid arrangement. |
| Founded | 2010 | 1998 |
| Headquarters | Vancouver, British Columbia, Canada | Stuttgart, Germany |
| Integrations | CLM integrates natively with SharePoint 2013, 2016, and 2019 as a SharePoint Service Application and includes documented in-process and web service APIs. | ELO documents integrations for Microsoft 365, Teams, SharePoint, OneDrive, Salesforce, SAP, CMIS and DocuSign. |
| Support | The vendor lists unlimited support as included with CLM; support tickets can be submitted by email or through its Help Center, which requires an account. | ELO says its business partners support customers from onboarding and help plan and implement digitalization projects. |
Collabware CLM is aimed at organizations managing electronic, email, and physical records through SharePoint. It may suit teams that need configurable retention rules, legal holds, and records workflows within existing SharePoint infrastructure.
ELO eRecords may suit organizations managing case-related documents and email, including public administration and businesses with construction, patient, supplier, or customer files. It may also suit teams needing remote access and workflows organized around departments or cases.