
CMTS
5.3#24 in workplace investigation softwareWebSelf-hosted
Visit

| Fact | CMTS | EQS Integrity Line |
|---|---|---|
| Compliance | The security page states CMTS is FedRAMP Moderate Baseline certified and GovRAMP Moderate authorized, and says WingSwept is SOC 2 Type II compliant. | The vendor says EQS Integrity Line supports GDPR and EU Whistleblowing Directive compliance, and its reporting channel complies with WCAG 2.1. |
| Headquarters | Garner, North Carolina, United States | Munich, Germany |
| Purpose | CMTS is an investigative case management platform for managing investigations, compliance, and complaints. | EQS Integrity Line is whistleblowing software that lets employees and third parties report wrongdoing internally. |
| Security | The vendor says CMTS is hosted in a FedRAMP-certified AWS environment and encrypts data at rest and in transit. | EQS says the system is hosted in Germany and uses ISO 27001-certified data centres, end-to-end encryption, two-factor authentication and regular external security audits. |
| Support | The help desk handles questions, general support, and enhancement requests by phone or web form; the vendor says a support contract is not mandatory but recommends one for upgrades and technical support. | The packages list email and an online service portal for support, and the vendor says project managers provide implementation support and best-practice consulting. |
CMTS is aimed at investigative agencies, including inspectors general, ombudsman offices, civil rights and ethics commissions, and incident response teams. It may suit organizations that need configurable case workflows and controlled access to sensitive records.
EQS Integrity Line suits organisations that need internal reporting and case handling for employees and third parties. The vendor describes Essential for small and medium-sized companies, while other solutions address larger organisations and public-sector bodies.