CloudOffix Claims & Case Management
6.9#47 in case management softwareAndroidiOSWebAPI
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| Fact | CloudOffix Claims & Case Management | DFIR-IRIS |
|---|---|---|
| Collaboration | Case actions, evidence requests, customer updates, approval reviews, and resolution tasks are trackable with ownership, priority, due time, and case context. | War rooms provide real-time chat, threads, per-room teams and slash commands that record decisions and case actions. |
| Deployment | cloud | The documentation recommends Docker and Docker Compose; it says Linux and macOS are officially supported and Windows may need Dockerfile changes for file storage paths. |
| Free plan | No | Yes |
| Integrations | The claims page lists CRM, ERP, finance, helpdesk, document management, email, portals, and existing systems as connectable systems. | First-party modules include IrisVT for VirusTotal, IrisMISP for MISP, IrisCheck for validations and IrisWebHooks for URL destinations. |
| Purpose | CloudOffix connects claims and case work from intake and triage through investigation, resolution, escalation, and prevention. | DFIR-IRIS is an open-source incident response platform for running investigations collaboratively in one workspace. |
You want what its maker publishes above — check its page for the details.
DFIR-IRIS suits incident response teams that need shared case records, alert triage, evidence controls, and investigation reporting. Organizations should be able to deploy it in a restricted environment.