ClientSmart
5.9#13 in mystery shopping softwareFrom $400 a monthWeb
VisitClientSmart vs Mitti Training
Mitti Training
7.3#3 in mystery shopping softwareFrom $24 a monthFree planAndroidiOSWeb
VisitWhat both publish
| Fact | ClientSmart | Mitti Training |
|---|---|---|
| Purpose | ClientSmart lets mystery shopping companies schedule shoppers, capture evaluations, and deliver branded reports from one platform. | Training helps frontline teams create, assign, and track bite-sized courses as part of their day-to-day work. |
| Security | The maker says ClientSmart uses TLS encrypted connections, secure cloud hosting, and role-based access controls. | Mitti says it is ISO 27001:2022 certified and undergoes a SOC 2 Type II audit, and that customer data is encrypted in transit and at rest. |
ClientSmart plans
- Per-shop fees (over 25,000 shops)$1.50 a month
- Per-shop fees (15,001–25,000 shops)$2 a month
- Per-shop fees (10,001–15,000 shops)$2.50 a month
- Per-shop fees (5,001–10,000 shops)$3 a month
- Per-shop fees (1,001–5,000 shops)$3.50 a month
- Per-shop fees (501–1,000 shops)$4 a month
Mitti Training plans
- FreeFree
- Premium (annual)$24 a month
- Premium (monthly)$29 a month
- EnterprisePriced on request
Pick ClientSmart if…
ClientSmart is aimed at mystery shopping companies that coordinate shopper networks, schedule evaluations and prepare client reporting. It may also suit teams that need imports, shopper payment calculations and evidence storage in one platform.
Pick Mitti Training if…
Mitti Training is suited to organizations managing frontline workers across locations and languages. It fits teams that need course creation, assignment scheduling, compliance credentials, offline lessons, and results analytics.