ClientSmart
5.9#13 in mystery shopping softwareFrom $400 a monthWeb
VisitClientSmart vs InspectWrk (formerly Inspectly360)
InspectWrk (formerly Inspectly360)
7.7#1 in mystery shopping softwareFrom $24 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | ClientSmart | InspectWrk (formerly Inspectly360) |
|---|---|---|
| Purpose | ClientSmart lets mystery shopping companies schedule shoppers, capture evaluations, and deliver branded reports from one platform. | InspectWrk is AI inspection software for field and facility teams that replaces paper checklists and spreadsheets with mobile inspections, AI-verified photos, and audit-ready reports. |
| Scheduling | The shopboard can be filtered by location, date, pay range, and distance to find assignments. | The scheduler offers recurring patterns, bulk assignments, shift scheduling, notifications and review workflows. |
| Security | The maker says ClientSmart uses TLS encrypted connections, secure cloud hosting, and role-based access controls. | Security pages state TLS in transit, encryption at rest, restricted audited production access, backups, monitoring and incident response. |
ClientSmart plans
- Per-shop fees (over 25,000 shops)$1.50 a month
- Per-shop fees (15,001–25,000 shops)$2 a month
- Per-shop fees (10,001–15,000 shops)$2.50 a month
- Per-shop fees (5,001–10,000 shops)$3 a month
- Per-shop fees (1,001–5,000 shops)$3.50 a month
- Per-shop fees (501–1,000 shops)$4 a month
InspectWrk (formerly Inspectly360) plans
- Free TrialFree
- Premium$24 a month
- Premium monthly$29 a month
- EnterprisePriced on request
Pick ClientSmart if…
ClientSmart is aimed at mystery shopping companies that coordinate shopper networks, schedule evaluations and prepare client reporting. It may also suit teams that need imports, shopper payment calculations and evidence storage in one platform.
Pick InspectWrk (formerly Inspectly360) if…
InspectWrk suits field and facility teams that need mobile inspections, photo evidence, and audit-ready reports. Teams working offline or routing failed items into corrective actions may find its listed tools relevant.