Clicktics
7.6#21 in heatmap and session replay toolsFrom $19 a monthAndroidiOSWebAPI
VisitClicktics vs OpenReplay
OpenReplay
8.5#4 in heatmap and session replay toolsFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Clicktics | OpenReplay |
|---|---|---|
| Free plan | No | Yes |
| Integrations | Listed integrations include Slack, HubSpot, Salesforce, Segment, Zapier, Snowflake, and BigQuery, along with a REST API and webhooks. | OpenReplay can pull backend logs from Sentry and Datadog, connect Redux and Vuex state libraries, and create Jira or GitHub tickets while sharing through Slack. |
| Mobile capture | Yes | Yes |
| Monthly session limit | 10000 | 50000 |
| Paid from | 19 | 199 |
| Rage-click detection | Yes | Yes |
| Security | Clicktics states that data is encrypted in transit with TLS 1.2+ and at rest, production access uses hardware-key MFA, and it undergoes periodic third-party penetration testing. | OpenReplay states that its cloud service is SOC 2 Type II compliant and maintains administrative, physical and technical safeguards. |
| Session recordings | Yes | Yes |
| Session replay | Session recordings replay visitor interactions as DOM-level snapshots with CSS fidelity and a synced event timeline. | It reconstructs users’ visual experiences, including DOM structure, clicks, scrolls, inputs and page changes. |
| Support | The company says every customer gets human support and that customers can open a ticket from their dashboard. | The Open-Source plan provides community support through GitHub and Slack, while Enterprise includes dedicated support and onboarding architecture services. |
Clicktics plans
- Start-up$19 a month
- Medium$36.10 a month
- Pro$51.30 a month
- Session top-up$7, paid once
- Agency$1,744.20 a year
OpenReplay plans
- Open-SourceFree
- Serverless—
- Dedicated$199 a month
- EnterprisePriced on request
Pick Clicktics if…
Clicktics suits website teams that need visitor behavior recordings, funnel and event analysis, chat, and lead workflows. It also fits teams using the listed integrations or API options.
Pick OpenReplay if…
OpenReplay suits product and engineering teams that need to review user sessions alongside analytics or technical context. It also fits teams seeking self-hosted deployment or a managed Dedicated instance.