Clicktics
Clicktics combines session replay, heatmaps, live chat, lead management, and analytics for website teams.
What Clicktics is
Clicktics combines session replay, heatmaps, live chat, lead management, and analytics for website teams. Session recordings recreate visitor interactions as DOM-level snapshots with CSS fidelity and a synchronized event timeline. Heatmaps show clicks, cursor movement, scroll depth, and attention, with segmentation by device, country, and traffic source. Teams can create funnels of up to 12 steps and track custom events, including server-side event ingestion. Live chat supports automatic greetings and routing. Lead management adds scoring, pipeline stages, assignment, and session history. Integrations include Slack, HubSpot, Salesforce, Segment, Zapier, Snowflake, and BigQuery, plus a REST API and webhooks. Paid website plans include 10,000 sessions per website each month. Start-up costs $19 a month, billed monthly, and includes one website and one additional team seat. The 14-day trial includes every feature, one website, 10,000 sessions per month, and no credit card; it does not convert automatically. Clicktics says sensitive inputs are masked in the browser before transmission and EU customer data is hosted in Frankfurt.
Good
- DOM-level session replay with event timelines
- Heatmaps segmented by device and traffic source
- Funnels support up to 12 steps
- Live chat includes greetings and routing
- 14-day trial includes every feature
Watch out
- Paid plans limit websites to 10,000 sessions monthly
- Native iOS and Android apps are coming soon
- No free plan
- Additional sessions require paid top-ups
Who it suits
Clicktics suits website teams that need visitor behavior recordings, funnel and event analysis, chat, and lead workflows. It also fits teams using the listed integrations or API options.
Verdict
Clicktics combines visitor analysis with chat and lead management in one service. Its trial offers the full feature set, while ongoing use requires a paid plan or session top-ups.
Plans and prices
From Clicktics's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Start-up | $19 a month | 1 website · 10,000 sessions per website / month · you + 1 team seat · Billed monthly |
| Medium | $36.10 a month | 2 websites · 10,000 sessions per website / month · you + 1 team seat · 5% off list · Billed monthly |
| Pro | $51.30 a month | 3 websites · 10,000 sessions per website / month · you + 1 team seat · add sites up to 9 at $17.10 each · Billed monthly |
| Session top-up | $7, paid once | Top-up sessions do not expire · shared pool across websites · $7 per 5,000 sessions |
| Agency | $1,744.20 a year | 10 websites · 10,000 sessions per website / month · you + 1 team seat · one payment for the year · Billed yearly at $1,744.20 · yearly plan only |
The facts
Each one read from Clicktics's own pages, with the date it was checked.
What it does
- Chat and leads
- Live chat includes auto-greetings and routing, while lead management provides scoring, pipeline stages, assignment, and session history.checked 8 Oct 2026
- Data residency
- The privacy policy says EU customer data is hosted in Frankfurt.checked 8 Oct 2026
- Funnels and events
- The feature page describes unlimited funnels of up to 12 steps and custom event tracking, including server-side event ingestion.checked 8 Oct 2026
- Heatmaps
- Heatmaps cover clicks, cursor movement, scroll depth, and attention, with segmentation by device, country, and traffic source.checked 8 Oct 2026
- Integrations
- Listed integrations include Slack, HubSpot, Salesforce, Segment, Zapier, Snowflake, and BigQuery, along with a REST API and webhooks.checked 8 Oct 2026
- Limits
- Paid website plans include 10,000 sessions per website per month; additional sessions are sold in non-expiring shared top-ups.checked 8 Oct 2026
- Mobile capture
- Yeschecked 21 Sep 2026
- Monthly session limit
- 10000checked 21 Sep 2026
- Paid from
- 19checked 21 Sep 2026
- Privacy
- The privacy policy says sensitive inputs are masked in the visitor's browser before transmission, and the SDK does not use third-party cookies or cross-site tracking.checked 8 Oct 2026
- Product
- Clicktics combines website session replay, heatmaps, live chat, lead management, and analytics in a single platform.checked 8 Oct 2026
- Rage-click detection
- Yeschecked 21 Sep 2026
- Security
- Clicktics states that data is encrypted in transit with TLS 1.2+ and at rest, production access uses hardware-key MFA, and it undergoes periodic third-party penetration testing.checked 8 Oct 2026
- Session recordings
- Yeschecked 21 Sep 2026
- Session replay
- Session recordings replay visitor interactions as DOM-level snapshots with CSS fidelity and a synced event timeline.checked 8 Oct 2026
- Support
- The company says every customer gets human support and that customers can open a ticket from their dashboard.checked 8 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Trial
- The 14-day trial includes every feature, one website, 10,000 sessions per month, and no credit card; it does not automatically convert to a paid plan.checked 8 Oct 2026
The company
- Headquarters
- Dubai, United Arab Emirateschecked 28 Sep 2026
Where it runs
- Mobile apps
- The site says native iOS and Android apps are coming soon.checked 8 Oct 2026
Alternatives to Clicktics
- 1
Contentsquare
Free planAndroidiOSWebAPI9.0Free plan - 2
Zoho PageSense
Free planAndroidiOSWebAPI8.9From $20 a month - 3
Fullstory
Free planAndroidiOSWebAPI8.5Free plan - 4
OpenReplay
Free planAndroidiOSWebAPI8.5Free plan - 5
DeepSync
Free planAndroidiOSWebAPI8.5From ₹1,999 a month - 6
Crazy Egg
Free planWebAPIExtension8.4From $348 a year