
Civitas Advising
6.7#5 in education analytics softwareAndroidiOSWebAPI
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| Fact | Civitas Advising | Synap |
|---|---|---|
| Accessibility | Civitas states a commitment to WCAG 2.0 Level AA and offers accessibility conformance reports on request. | The pricing page lists WCAG 2.1 AA / Section 508 conformance in all plans. |
| Founded | 2011 | 2014 |
| Integrations | Civitas lists integrations with Banner, PeopleSoft, Workday Student, Canvas, Blackboard, D2L, Moodle, Slate, Salesforce, Element451, CollegeVine, TargetX and more than 100 systems. | Synap lists REST API, Zapier, webhooks, LTI 1.3 and Blackboard App Center support; its LTI integrations include Moodle, Canvas and Blackboard. |
| Support | The documentation describes an in-product Help Assistant for searching guidance and opening support requests; support-portal access depends on the institution's agreement. | All plans include personalised onboarding; Standard includes chat support, Pro includes priority chat and Zoom support, and Business includes a Customer Success Manager. |
Civitas Advising suits colleges and universities whose advising, faculty, and student-success teams need shared student records, coordinated outreach, and degree planning.
Synap may suit awarding bodies, universities, companies, and training providers managing exams and assessments. Its mix of proctoring, marking, and analytics is relevant to teams with both objective and written responses.