CivicaCollect
5.4#20 in debt collection softwareWeb
VisitCivicaCollect vs Collect!
What both publish
| Fact | CivicaCollect | Collect! |
|---|---|---|
| Founded | 2001 | 1988 |
| Headquarters | London, United Kingdom | Victoria, British Columbia, Canada |
| Integrations | CivicaCollect integrates with Civica OPENRevenues and other third-party systems. | The maker lists more than 50 integration partners across payments, dialers, messaging, letter services, scoring, credit reporting, and other categories. |
| Purpose | CivicaCollect is debt collection and recovery software for managing the collection process from initial outreach to final settlement. | Collect! is receivables management software for collection agencies, credit unions, and billing offices. |
| Support | Civica directs support-related queries to its Support Center and says its experts provide customer support and guidance. | The maker says development and support are provided in-house and offers support tickets, documentation, training videos, and remote assistance. |
CivicaCollect plans
- CivicaCollectPriced on request
Collect! plans
- Entrepreneur (monthly cloud)$699 a month
- Professional (monthly cloud)$2,400 a month
- Corporate (monthly cloud)$4,995 a month
- Entrepreneur (annual cloud)$6,990 a year
- Professional (annual cloud)$24,000 a year
- Corporate (annual cloud)$49,950 a year
Pick CivicaCollect if…
CivicaCollect suits organizations managing debt recovery across customer accounts, communications, and payment arrangements. Its listed local-authority use includes council tax, non-domestic rates, parking, and sundry debt schemes.
Pick Collect! if…
It suits collection agencies, credit unions, and billing offices that need account workflows, payment portals, and compliance controls. Its Windows-only operation and cloud plan costs are important considerations.